Home · FAQ

HVAC questions, answered straight

Everything Islanders ask us about heat pumps, furnaces, AC, rebates, and service. Don’t see yours? Just call.

General

Do you offer free estimates?

Yes. We provide free, no-pressure in-home estimates for installs and replacements, with a clear, fixed quote — no obligation.

Are you licensed and insured?

Fully. Our technicians are trained and certified, and we carry full liability insurance, so you’re covered on every job.

Which brands do you install and service?

We install quality, well-supported equipment and service all major brands — so we can repair what you have and recommend what’s right, not just one manufacturer.

Heat pumps & rebates

Do heat pumps work in PEI winters?

Yes — cold-climate models heat efficiently well below freezing. We size systems for Maritime conditions, and many homes keep a backup source for rare extreme cold.

Can you help me get a heat pump rebate?

We do. We keep current on the provincial and federal programs, tell you honestly what you may qualify for, and help with the paperwork. Approval is up to the program — we can’t promise it, but we’ll make sure you don’t miss out.

Will a heat pump really lower my bills?

For most homes on baseboard, oil, or propane, yes. The exact savings depend on your home and current system — we’ll estimate it during your visit.

Furnaces & emergencies

My furnace quit — can you come today?

For no-heat calls we offer same-day priority service whenever possible. Call us and we’ll get a technician out as fast as we safely can.

Should I repair or replace my furnace?

It depends on the repair cost, the unit’s age and efficiency, and your plans for the home. We give you an honest recommendation and a fixed quote either way — and show you whether a heat pump is a smarter option.

Air conditioning

AC or heat pump for cooling?

A heat pump cools just like an AC and heats in winter too — often the better long-term value. If you only need cooling, a dedicated AC may cost less up front. We’ll lay out both.

Why does sizing matter?

An oversized system short-cycles, leaves rooms humid, and wastes energy. We do a proper load calculation so yours runs efficiently and cools evenly.

Pricing & service

How does pricing work?

We quote a clear, fixed price up front — you approve it before any work starts. No hourly surprises on installs.

Do you offer financing?

Yes — flexible financing is available on new systems, so you can spread the cost. Combined with rebates, a new heat pump or furnace can cost less per month than you’d expect.

Do you offer maintenance plans?

We do. Annual maintenance plans keep your system efficient, protect your warranty, and give members priority service.

Still have a question?

Call us or book a free estimate — a real, local person will give you a straight answer.

Get my free estimate
Call Free estimate